Website terms of use

About us

This website is operated by Harrowen.

Using this website

By using this website you agree to these terms. If you do not agree to them, please do not use the site.

We may update these terms from time to time. The version published on this page is the version that applies to your use of the website at that time.

Information on this website

The content of this website is provided for general information about Harrowen and our services. Any examples of requirements, specifications or scenarios shown on the site that are described as illustrative are examples only. They do not represent past bookings, customers or properties currently available unless we expressly say otherwise.

Nothing published on this website constitutes an offer capable of acceptance. Accommodation options, property suitability, availability, pricing and other commercial terms are confirmed separately in writing on a case-by-case basis and remain subject to availability at the time of confirmation.

Enquiries you send us

Submitting an enquiry, accommodation requirement or property information through this website does not create a booking, reserve accommodation or create a contract with Harrowen.

You are responsible for making sure that information you submit is accurate and that you are authorised to provide it on behalf of your organisation and any individuals whose information you include.

Personal data submitted through this website is handled in accordance with our privacy notice. Information about cookies and similar technologies used by the website is available in our cookie notice.

Availability of the site

We aim to keep the website available and operating properly, but we do not guarantee that it will always be available, uninterrupted or free from errors.

We may suspend, withdraw, restrict or change all or part of the website where reasonably necessary, including for maintenance, security or operational reasons.

Intellectual property

The content, design and branding of this website belong to us or are used by us under licence.

You may view, download or print pages from the website for your own internal or business use in connection with considering or using our services. You must not otherwise copy, reproduce, distribute, republish, commercially exploit or materially alter website content without our permission or the permission of the relevant rights holder.

Our liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

If you use this website for business purposes, then to the extent permitted by law we will not be liable for loss of profit, loss of revenue, loss of business, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, or indirect or consequential loss arising from or in connection with your use of, or inability to use, this website.

If you are a consumer, nothing in these terms affects any rights or remedies that cannot lawfully be excluded or restricted.

External links

Where this website contains links to websites or services operated by third parties, those links are provided for information and convenience only. We do not control third-party websites and are not responsible for their content, availability or practices.

Governing law and jurisdiction

If you use this website for business purposes, these terms and any dispute arising from or connected with them are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

If you are a consumer, nothing in these terms removes any mandatory rights or protections available to you under applicable law, including any rights relating to where proceedings may be brought.

Contact

If you have a question about these terms, please use our contact page.